Direção geral do consumidor
Consumer protection

3 years warranty
on refurbished goods

3 years warranty
on movable goods

10 years after-sales assistance
for movable property
subject to registration

10 year warranty for structural
defects in real estate

Spare parts?
Obligation to make parts
available for 10 years

With a defect?
In case of repair, it will benefit from
an additional 6 months warranty.

Did you detect a defect within 1 month of
purchasing the item?
Request its replacement or termination of the contract

Bought an ebook
The digital content has a 2 year warranty

Digital content and services also
have a guarantee provided for it in the tell

3 years warranty for used furniture.
Or 18 months if the sonsumer agrees
Code de pacotada - S.2022.21